Last Updated Monday August 3, 2020

Our Ongoing Health and Safety Promise to Our Clients!

To our valued patients: 

Since earlier this year, we have returned to safety-enhanced clinic operations, while taking the steps necessary to keep our clients and team protected and healthy. 

1. We’ve Prepared

In April, it was our goal to treat patients and reduce the stress on hospitals. In the summer months and beyond, we want to ensure that any deferred care is addressed, and that the emergency order does not disrupt treatment plans leading to bad outcomes for our clients.  As the situation evolves, and eventually returns to normal, we remain committed to helping our patients become their best selves.

2. We’ve Learned

Foot and ankle care is essential medical care, and an interruption in that care can adversely impact our patients health. The COVID-19 virus is especially dangerous to elderly patients with health issues, and as such we’re taking exceptional measures to protect those patients. 

3. We’ve Taken Action

A detailed explanation of the steps we’re taking to take care of our patients is available below. 

We look forward to seeing you soon! 

Sincerely, 

Bill J. Metaxas, DPM

CEO, San Mateo Podiatry Group

San Mateo Podiatry Group is open and caring for patients. 

Patient Appointments

• Please make an appointment, either telemedicine or in-person, to ensure that your treatment is not interrupted.
• Patients who have flu-like symptoms should only be scheduled via telemedicine for mutual safety.

Emergency and Urgent Care

• Same day emergency and urgent care consultations are available!

Face Coverings

• All patients and employees are required to wear a face covering or mask while in our facility.
• Patients should arrive with their own face covering or mask; Due to personal protective equipment conservation, we are unable to provide face coverings or masks.

Guest Policy

• No guests are permitted, except for guardians and caregivers for patients with mobility issues.
• Guests and visitors may not wait in lobbies and must wait in vehicles or leave and return later.

Social Distancing

“Social Distancing Requirements” includes maintaining at least six-foot social distancing from other individuals, washing hands with soap and water for at least twenty seconds as frequently as possible or using hand sanitizer, covering coughs or sneezes (with a tissue or fabric if possible or into the sleeve or elbow), regularly cleaning high-touch surfaces, and not shaking hands. All social interaction outside of the household must be avoided when sick with a fever or cough.

Our Office

• As a premier medical practice, we always maintain our office according to strict cleanliness, disinfection, and sterilization protocols, even before the current situation with COVID-19.
• In addition to standard protocols we have increased the frequency of our sanitation process.

Elective Surgery Update

• We have resumed most outpatient elective surgeries, with additional COVID testing.
• All patients impacted by the re-scheduling will be contacted by our team.

If you have any questions or concerns, please contact our office at (650) 342-2420.