We work for patients, not insurance companies.
Our Doctors' treatment recommendations are driven purely by modern medical science and your personal goals — never by the bare-minimum coverage policies of insurance companies.
1. Good Medicine Creates Lasting, Mutual Value
- We work for Patients, not Insurance companies. Your treatment plans are driven purely by modern medical science, research-proven outcomes, and your personal lifestyle goals—never by the bare-minimum, cheapest standard of care of an insurance company.
- Modern Medicine, Not Minimum Coverage: Health insurance companies are not Board-Certified Doctors; they cannot practice medicine, and their policy coverage and payment decisions are based on minimizing cost rather than what is best for your health. Our Doctors’ treatment recommendations are driven purely by modern medical science and your personal goals—never by the bare-minimum coverage policies of insurance companies.
- Mutual Value: We believe that good medicine creates lasting, mutual value. By prioritizing your long-term mobility and clinical results, we build a high-integrity partnership that values your health and your valuable time above all else.
2. San Mateo Podiatry Group is a Fee-for-Service Practice
We work directly for you. Because we refuse to participate in the insurance cost-shifting game by leaving you with unexpected “surprise” bills weeks after your procedure, we utilize a highly structured billing protocol:
- While we are willing to work with all insurance companies, many insurance companies are not willing to work with us. Insurers limit the doctors on their panels to restrict care utilization and contain costs.
- Transparent, Up Front Estimates: Health insurance coverage and payment and cost shares are confusing, we make it clear. When you come in and before any treatments are charged, we will provide you with a complimentary benefits check so you understand your out of pocket costs.
- The Cost-Share Reality: Please keep in mind that all health insurance plans carry a cost-share with patients. Even for covered services, you are contractually responsible for your copayments, coinsurances, and annual deductibles.
- Maximum Benefit Recovery: We will do everything in our power to maximize whatever benefits your policy has available, filing all eligible claims on your behalf to help you maximize the healthcare service benefits you are contractually owed. We are experts at healthcare billing, and we wont waste your time or ours engaging in pointless appeals or resubmissions
3. Simplified Billing & Payments Policy
To continue providing excellence in foot and ankle care, we have simplified our financial policy to eliminate surprise bills and prioritize your recovery:
- For Covered Treatments: For treatments that are usually covered by health insurance, we ask that all patient responsibility amounts (such as insurance-mandated co-payments, co-insurance, and annual deductibles) be collected and paid at the time of your visit.
- For Non-Covered Treatments: For advanced therapies that plans exclude, we ask you to sign a standard waiver and take responsibility for the associated investment, ensuring your care is never compromised.
4. Seamless Billing Convenience: Our Concierge Billing Model
To ensure the majority of your time in our office is spent on your recovery—not on administrative paperwork—we utilize a specialized, automated payment process:
- We keep credit cards securely on file. We automatically process cost-share charges like insurance-mandated copayments, coinsurances, and deductible amounts at the time of your visit.
- Your appointments remain a clinical sanctuary. You walk straight from your treatment back to your day, leaving the checkout lines and the insurance bureaucracy behind, with all receipts sent directly to your email.
An Investment In Your Health: Your Greatest Asset
At the end of the day, your health is an investment into your greatest asset, not an expense. Take the next step; contact us to schedule your specialist consultation today.